At The Leaf Circle (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 and all applicable data protection laws.
This Registration Privacy Policy explains how we collect, use, store, and protect your personal information when you create an account, register, or interact with our website (“Site”).
By registering, you consent to the practices described in this Policy.
1. Information We Collect
When you register, place an order, or interact with our Site, we may collect the following information:
Personal details – full name, date of birth, address, phone number, and email.
Account credentials – username, password, and login history.
Verification details – identification or age verification documents (as required for tobacco products).
Transaction details – payment information, billing/shipping address, and order history.
Technical data – IP address, browser type, device information, cookies, and usage analytics.
Communication records – customer service messages, feedback, or inquiries.
You may choose not to provide certain details, but this may limit your ability to register or make purchases.
2. Purpose of Collection
We collect and process your personal information for the following purposes:
To verify your identity and confirm you are 18 years or older.
To create and manage your user account.
To process, fulfil, and deliver orders.
To communicate with you about orders, updates, and support.
To maintain accurate transaction and tax records.
To improve our products, services, and user experience.
To comply with legal, regulatory, and age-restricted product requirements.
To send marketing or promotional materials (only if you have opted in).
3. Data Storage & Security
We store your personal information securely on encrypted servers located in New Zealand or trusted international data centres that comply with industry security standards.
Access to your data is restricted to authorised staff only.
We use SSL encryption, firewall protection, and regular monitoring to safeguard your information.
Despite our best efforts, no system is completely secure, and you acknowledge that any information provided online is at your own risk.
4. Payment Information
We do not store your full credit card or payment details.
All online payments are processed through secure third-party payment gateways (such as Stripe, PayPal, or Windcave) using encryption and PCI-compliant systems.
You are responsible for keeping your payment details confidential.
5. Cookies & Tracking
Our Site uses cookies and similar technologies to:
Recognise you when you visit or log in.
Improve website functionality and performance.
Track browsing patterns and enhance your shopping experience.
Deliver personalised content or advertising.
You can disable cookies through your browser settings, but some parts of the Site may not function properly.
6. Disclosure of Information
We may share your information only as necessary for legitimate business or legal reasons, including:
With trusted service providers who assist with payment processing, shipping, or IT support.
To comply with legal obligations or requests from regulatory authorities.
In the event of a business sale, merger, or acquisition.
To protect our rights, property, or safety, or that of our customers.
We do not sell or rent personal information to third parties for marketing purposes.
7. Customer Responsibility
By registering and using our Site, you acknowledge and agree that:
You are responsible for maintaining the confidentiality of your account credentials.
You will not share your password or login details with others.
Any activity under your account is deemed to have been authorised by you.
The Leaf Circle accepts no liability for unauthorised access caused by negligence, misuse, or loss of credentials on your part.
8. Access & Correction
You have the right to:
Access the personal information we hold about you, and
Request correction of any inaccurate or incomplete details.
Requests can be made in writing to privacy@theleafcircle.co.nz
.
We may require proof of identity before processing any request.
9. Retention of Information
We retain your information for as long as necessary to:
Fulfil the purpose for which it was collected,
Meet legal, tax, or accounting obligations, or
Resolve disputes or enforce our agreements.
Once no longer required, your information will be securely deleted or anonymised.
10. Marketing Communications
If you opt in to receive marketing updates, we may contact you with promotional offers, new product announcements, or newsletters.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or by contacting us directly.
11. International Transfers
Some service providers we use may operate outside of New Zealand.
By registering or providing your information, you consent to the transfer of your data to other jurisdictions that may not offer the same level of privacy protection.
We take all reasonable steps to ensure such providers handle data in accordance with this Policy.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
All updates will be published on our website with the “Last Updated” date above.
Continued use of your account or the Site after such updates constitutes acceptance of the revised Policy.
